Struggling with Cloud Management Chaos?
Navigating the complexities of cloud management is a formidable challenge for organizations as they expand their cloud infrastructures.
Enterprises often face unpredictable and escalating costs, inefficient resource utilization, stringent security and compliance requirements, and the complexities of managing hybrid and multi-cloud environments.
With Concierto Manage Professional Services, we do the heavy lifting for you!
Concierto Manage Professional Services Suite
Concierto Manage Professional Services, now available on AWS Marketplace, tackles all the management challenges head-on, all through a unified cloud platform.
With specifically designed service catalog and a highly skilled talent pool, we enables organizations to optimize performance, manage costs effectively, and seamlessly integrate services across hybrid cloud environments, thereby enhancing operational efficiency and simplifying the complexities associated with modern cloud environments.
Our Offerings
We tailor our professional services offering as per your needs!
At large, our offerings include:
Rapid Deployment & Zero upfront SW costs
Unlike legacy ITSM platforms which are very expensive and whose deployments are long, exhausting, and costly- Concierto Manage platform on which services are delivered takes less than 6-8 weeks to deploy and configure even at large enterprises.
Hybrid Cloud Provisioning & Decommissioning Services
Our team supports end-to-end cloud management, from provisioning to decommissioning of multi-tenant deployments, enhancing operational efficiency.
Administrator Services
We help your organizations establish comprehensive cloud management control including secure user access and identity management, federated SSO-based authentication, group-based access, and policy control.
Dynamic Hybrid-Cloud CMDB
We facilitate advanced CMDB, updates in near real-time with asset information and changes across all cloud and on-prem environments; enabling transparent management of dynamic cloud infrastructure, supporting cloud compute, storage, microservices, and container elements
Multi-Hybrid Cloud ITSM
Concierto Manage Services Offers dedicated and comprehensive IT service management capabilities across multi-cloud and on-prem environments powered by Concierto Manage platform. Professional services handle automated incidents and event, provide centralized event management, and offer intelligent noise reduction, event de-duplication and correlations, automated prioritization, RCA and impact analysis, one-click remediation, etc. Concierto Manage provides automation and AI-powered recommendations to remediate issues rapidly.
Hybrid Cloud Special IT Ops
On an a-la Carte model, Concierto Manage Services will deliver Monitoring, Infra Health Checks & Compliance, Security/Patching Services based on compliance blueprints, reports, and implementation of remediations. The service also covers the de-commissioning of infrastructure. Concierto Manage therefore consolidates numerous fragmented tools and services and aggregates them under one umbrella.
Multi Cloud Automation Factory and Orchestration Engine
We leverage 100’s of automation to deliver multi and hybrid cloud orchestration, at the push of a single button driving automated / AIOps across environments.
User Portals, Dashboards and Workflows that enable Decisions:
As Concierto Manage Services executes hybrid cloud operations, IT Ops leaders and users get full visibility and automated alerts that enable rapid, SLA based decision making.
360° Infra Analytics & FinOps to Maximize your Cloud
We ensures that your organizations gain comprehensive insights with real-time and periodic reports on performance, utilization, consumption, financial projections, historical spend, threshold analytics, failure prevention, cloud consumption, cost optimization, and enterprise software license optimization opportunities.
Integrations
Concierto manage services helps with built-in plug and play integrations with all leading ITSM and ITOM 3rd party solutions such as ServiceNow, BMC, Datadog, AppDynamics, DynaTrace, New Relic, SCCM, BigFix, Prometheus, Status Cake and many more. Additionally, we also provides custom integrations as needed.
Security & Certifications
Concierto Manage Services ensure leading certifications and accreditations including ISO 20001, ISO 27001, ISO 27701, ISO 9001, SOC I & SOC II, GDPR, MSP Verify, PCI DSS and CSA STAR. Custom certifications available upon request
A Unified Services that Scales across Hybrid Clouds
Should your infrastructure span multi-cloud and On-Prem, Concierto Manage services will utilize the platform to deliver all the above services with one team leveraging Concierto’s unique ‘single pane of glass’ capability.
Global Coverage & Support
Concierto Manage Services scale across all cloud and On-Prem or DC locations without the need for multiple or distributed teams.
Benefits
Strategically Prioritize What Matters Most!
We do the groundwork for you, allowing you to have complete control on all your cloud management and operations.
Cost Efficiency
Slash your expenses by more than 30% with our skilled professionals at the helm, optimizing resource use and eliminating wastage in your cloud operations!
Supercharged Performance
2X the speed, 2X the efficiency! Our team expertly manages your hybrid cloud, ensuring peak performance and delivering results exactly when you need them.
Smooth Operations
From secure cloud provisioning to comprehensive ITSM and on-demand detailed reporting, our dedicated services ensure every aspect of your operations is streamlined and stress-free.
Complete Oversight
Gain a 360° view of your resources with real-time, comprehensive insights. Empower your teams to reduce and avoid risks by over 40%, enhancing decision-making across the board.
Boosted Productivity
Achieve a more than 40% increase in productivity, freeing up your team to focus on strategic initiatives that drive transformation and growth.
