Features | Concierto MANAGE | Legacy ITSM Tools |
---|---|---|
Deployment Model, Timelines and Availability | True SaaS, 8-10 Weeks | Cloud hosted, 4 – 6 Months |
Out of the Box integrations with third party tools | 50+ | 20+ |
Hybrid Cloud Operations- AWS, Azure, GCP, On-Prem/Private Cloud | ||
Applications and infrastructure discovery | Agentless | Partial / Agent based |
Out of the Box Task level automations for all clouds & on-prem | 500+ | |
Out of the Box Wizards and customizable workflows | , Partial | |
Real-time Multi-cloud Configurable CMDB | , Not configurable | |
Out of the box, Multi-Cloud Orchestration Engine | Concierto Hercules Native, No Extra Cost | third Party, License required |
Hybrid cloud IT Operations- Incident, Request, Change, Problem, KB | ||
Automated Health Check and Patch Management | ||
Monitoring | Concierto- Eagle Eye Native- No Extra Cost | third Party, License required |
Intelligent Event Management | Concierto Native- Kleino No-Extra Cost | third Party, License required |
Multi-cloud automation policy, request and fulfilment workflows | , Professional services required for workflows & automations | |
Licensing Model | Per VM Managed, Unlimited Users | Per User |
Version Upgrades | Automatic, Continuous, Hot- Zero Cost Upgrades | Manual, Six-monthly to annual; Cost Uplift, Expensive upgrades |
A powerful and extensible orchestration engine featuring automation catalog for self-service support for multi-tenant deployment and integration with multi-cloud CMDB.
Infrastructure Management
Environment, OS & Applications Provisioning
Containerized and Non-Containerized Application Deployment
Comprehensive control on secure user access & identity enabled by multi-tenancy, federated SSO based authentication, group-based access, and policy control. Architected for end-to-end security & high availability.
Group Based Segregation
Single Sign On (SSO)
Resource Administration
Multi-Factor Authentication (MFA)
Comprehensive multi-cloud and on-prem IT service management capabilities that can be delivered from a single console to any environment.
Automated Incident or Event Creation
Centralized Event Management and Automated Suggestions
ITIL Compliant Catalog, Incident and Change Management
Intelligent Noise Reduction, Rules & Filters
Event De-duplication & Correlations
Automated Prioritization
RCA and Impact Analysis
One Click Remediation
Integration with Third Party ITSM Solutions/CMDB
State-of-the-art containerized and non-containerized orchestration capabilities supported by total visibility across all clouds. Concierto.Cloud provides the ability to move applications from on-prem to cloud.
Pipeline Management with Terraform and Other Platforms
Baseline Automation Across the Platforms
Build your own Config/Event Automations
Applications or Container Deployment
Multi-Cloud Container Movement and Optimization
Perhaps the world’s most advanced CMDB which is updated with asset information and changes across all cloud and on-prem environments near real time.
Single Source of Truth for ALL Cloud & On-prem CIS
Transparent Management of Dynamic Cloud Infrastructure Supporting Cloud Compute, Storage
Microservices and Container Elements
Automated and Event Driven CI Synchronization
Compliance Blueprints by Tenant
Current Baselines and Gaps
Audit Ready Compliance Reports
Public Cloud Platform Changes & Suggestions
Revisions and Upgrades to Blueprints
Automated Remediations
Manage patches across servers across environments through rule-based prioritization, sequencing and patch selection capabilities. Dramatically reduce manual work.
Automated Scans Across Windows and Unix Servers
Automated Patch Sequencing, Staging, and Execution
Alerts and Failure Remediation
Real-time and Periodic Reports
Performance, Utilization, Consumption, Financial Projections, Historical Spend
Threshold Analytics and Failure Prevention
Cloud Consumption and Cost Optimization
Enterprise SW License Optimization Opportunities
Velocity |
Productivity |
Visibility |
Costs |
10 Weeks
|
One TeamTo Manage AWS, Azure, GCP and On-Prem environments |
360oGain total visibility All Cloud and On-Prem real estate with Concierto CMDB |
~30% Lesser Steady State CostsReduce ITSM & third party SW costs with Concierto native solutions |
~50%+
|
~40%
|
100% ControlPlan, forecast and control cloud spend as well as optimize instantly |
Zero Automation CostsEliminate custom automation work by leveraging Concierto automation libraries |
Concierto Manage platform enables users to manage and operate the devices across the entire infrastructure life cycle. Request a live demo today and we will get back to you.