Cookie Policy

This cookie policy was last updated on January 04, 2022.

Cookies are files with small data sent to user’s computer system via an Internet browser. These files may include a unique anonymous identifier which enables our systems to learn about the traffic, your browsing preferences and interactions based on your current and previous activity on our Website.

We use data from cookies and similar tracking technologies to offer better user experiences and tools in the future. You have an option to refuse all cookies via your web browser. You can also instruct your browser to indicate when a cookie is being sent. In case, you do not wish to accept the cookies, you may not be able to use some portions of the Website. Examples of cookies we use to aggregate data are 1) Session cookies -- to operate the Website; 2) Preference cookies -- to remember your browser settings; and 3) Security cookies -- for security purposes.

Analytics and Advertising Partners

We may use third-party Internet-based advertising service providers including Google, YouTube, Facebook, LinkedIn and Twitter to monitor, analyze and improve our Website’s usage and associated social interactions.

When you visit our Website, these service providers with whom we have collaborated for remarketing, may introduce cookies into your browser. These cookies primarily allow us to monitor the effectiveness of our advertising campaigns. Because of this, you may see our company advertisements when you are browsing the internet. You can set your browser preferences to opt out from viewing our advertisements.

Also, if you click on a third-party link, you will be directed to that third-party's website and Concierto.Cloud’ cookies will track your visit to the external websites. If you wish to opt out of being tracked, click on the opt-out cookie in your browser and your preference will be registered with the browser until you choose to opt-in again. Please note that an opt-out cookie only works in the browser in which it was set.

In the tables below, you’ll find more information on each cookie we use and what it does. By continuing to use the website or registering with us, you consent to our use of cookies.

Google Analytics:

Cookie Name



Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.


Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information (PII).


These cookies enable Google to determine whether you are a return visitor. They also track the pages that you visit during your session.


These cookies are set only after the user has given consent to us to use cookies.


Information collected by Google Analytics cookies help us compile reports on the website traffic, visitor’s location, and the pages they have visited.

Additional Information:

Read about Google Analytics Privacy Policy here .

You can opt out of Google Analytics . Click here to know more.


Cookie Name



Visitor Cookie: The visitor cookie includes the name ‘visitor_id’ plus the unique identifier, derived from the tracking code placed on our website. The value stored is the unique ID for the visitor. For example, the cookie name ‘visitor_id12345’ stores the visitor value ‘123456789,’ where 12345 is the account identifier and 123456789 represents the visitor ID. Pardot’s tracking code sets this cookie on visitors and prospects.


Opt-In Cookie: The persistent cookie named ‘pi_opt_in’ is what we use to stay in compliance with the ‘Do Not Track’ initiative. Pardot’s tracking code can optionally respect these headers and does not use cookie-based tracking for any visitors with that setting enabled.

What is not tracked?

  • Page views
  • Form and landing page views
  • File downloads
  • Custom redirect clicks

What is still tracked?

  • Form and landing page submissions
  • Email sends, opens, and clicks


Pardot App Session Cookie: The session cookie named ‘pardot’ is only set if you’re logged into our app as a user (i.e., prospects will not have this cookie set).


Pardot tracks visitor activities on the websites and landing pages through first-party cookies . Pardot also uses third-party cookies on https pages and when an account doesn’t have a tracker subdomain set up. Pardot cookies only use a unique identifier and do not store PII. We use the information collected for marketing automation.

Additional Information:

Click here to read the Pardot Privacy policy.


Cookie Name



If you check ‘remember me’ on the login page, this cookie is set for one year to log you in on future visits automatically log you in on future visits. Deleted if you manually ‘log out’ of the website.


Third party (attached to our tracking domains). Used to authenticate the on-site analytics widget when visiting our websites. Deleted if you manually ‘log out’ of the website.


Third party (attached to our tracking domains). Used to ignore your own visits to your own websites.


Stores external referrer for 90 days, for better long term attribution of traffic sources.


Stores dynamic (UTM) campaign variables for 90 days, for better long-term attribution of marketing efforts.


Only set when a site is using custom data tracking , and the site has flagged an End User as having fully consented to track Personal Data. These cookies cache certain custom data keys for 30 days so that they're attached to sessions even when a visitor is not logged in.


Unique ID tracking cookie.


Third party Unique ID tracking cookie (attached to our tracking domains). Used solely to identify the same visitor across multiple domains belonging to the same customer. The first party cookie is updated to match the third party one if both are set and the values don't match.

Additional Information:

We use Clicky to log and analyze the traffic to our website. We use a ‘Unique ID’ tracking cookie to identify unique visitors; we do not log ‘personal data.’ You may review Clicky's privacy policy here .

You can choose to opt out of Clicky cookies. Click here to know more.

To know more about us or contact us, please read our Privacy Policy.

How to Control Cookies:

You can control how cookies are stored on your computer through your browser. You can also prevent all cookies from being placed and delete the ones already present on your system. However, you may have to change your preferences manually every time you visit the website as some functionalities and features may not work properly. For more details, visit .

When you visit the Website and click on the “I agree” notice pop up, it is deemed that you have read and understood the Privacy Policy.

If you have any questions related to this Cookie Policy, or to report any data privacy concerns, please email us at [email protected]

This cookie policy was last updated on 22nd December 2021.


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